Cloud-based technology provider Dubber Corporation (ASX: DUB) signed cornerstone agreements with two of the world’s largest telecommunications service providers during 2018, helping boost the young company’s financial results for the year ending 30 June.
The agreements with AT&T and Broadsoft Inc – as well as a third endorsement with automotive analytics provider CDK Global – were for the addition of Dubber’s call recording platform and data capture service on top of existing core network infrastructures.
They follow Dubber’s growth strategy of improving end user numbers by expanding its global footprint – a metric which jumped 73% during the year and will result in an “exponential increase” in the number of people worldwide using Dubber’s product.
AT&T has deployed the Dubber platform to its unified communications offering, AT&T Collaborate, while CDK has used the system to capture calls and provide insights to 28,000 car dealership customers via the ‘Zoe’ speech intelligence software suite.
Broadsoft Inc has allowed Dubber to be deployed onto its BroadCloud virtual telecommunications platform as a casual ‘on demand’ offering.
Dubber believes a proportion of ‘on demand’ occasional users will eventually sign on as regular users.
Just three years after its public listing and seven years since establishment, Dubber also reported an increased revenue for 2018 of $1.5m (up 194% on the previous corresponding period), underpinned by an increase in its active user base to just under 30,000 primarily from agreements procured since 2016 in Europe and North America.
The company said the the last two months of the financial year saw “record uptake”, with revenues from those new users flowing into the first quarter of the 2019 financial year, in line with standard billing cycles and commercial terms.
At year end, 23 telecommunication carriers were being billed by Dubber compared to just eight in the previous corresponding period, and 38 have agreed to implement the Dubber platform, up from 22 in the previous period.
Voice data capture
According to Dubber, telcos are moving towards the provision of ‘unified communications platforms’ and cloud services for their customers, and the ability to capture voice data through a product such as Dubber’s platform will be a core requirement.
Dubber is using its architecture to deliver a call recording and data capture platform for the telco industry, and is focused on delivering its service at a price point which will be accessible by a large portion of customers.
“[Being able] to capture voice data directly from the telecommunications network provides the opportunity for customers of all sizes to gain valuable insights from all conversations,” the company said.
“Over time, it will enable a telecommunications service provider to build strategies around further monetising the calls which go across its network.”
At mid-afternoon trade, Dubber Corporation shares were up 7.69% to $0.420.