Technology

9 Spokes reports strong user traction in first month of Bank of New Zealand live deployment

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By Danica Cullinane - 
9 Spokes ASX 9SP Microsoft Bank of New Zealand BNZ

User adoption rates for BNZ’s business performance platform are reportedly “well ahead of any first-month metrics seen to date” on 9 Spokes’ white label deployments.

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Business insights company 9 Spokes (ASX: 9SP) has reported “strong progress”  in the first month of its contract with the Bank of New Zealand (BNZ), boasting “excellent” initial user traction of its business performance dashboard.

BNZ is the third bank to go live with 9 Spokes’ white label platform and the first client under the company’s co-sell partnership with Microsoft.

According to 9 Spokes, the first month adoption rate for BNZ’s My Business Live service is tracking at the strongest level seen to date on a 9 Spokes white label deployment.

9 Spokes chief executive officer Adrian Grant said both his company and BNZ have been “very happy with progress” since the platform went live in May.

“User adoption, engagement and feedback has been very pleasing and are well ahead of any first-month metrics seen to date on a 9 Spokes white label deployment,” he said.

Mr Grant described the BNZ contract as the first success under 9 Spokes’ One Commercial Partner arrangement with Microsoft and said he anticipated future contracts.

“Our relationship with Microsoft is about much more than co-selling, it extends to enabling technologies and we look forward to announcing deeper technology collaborations in due course,” he said.

One Commercial Partner program

Under the One Commercial Partner program, Microsoft offers incentives to its sales teams to co-sell the 9 Spokes platform into key global banking communities.

The program is designed to help approved companies like 9 Spokes enter new markets and scale quickly by leveraging Microsoft’s technical expertise and existing customer relationships.

Microsoft One Commercial director Sarah Bowden said the BNZ co-sell win “really highlights the power of Microsoft’s partner network”, which enables partners to take their intellectual property (IP) and sell with Microsoft count teams both locally and globally.

“9 Spokes is a great example of an IP co-sell partner that is driving business growth through new partner to partner motions, enabling SMEs [small to medium enterprises] to operate more effectively and efficiently,” Ms Bowden said.